BRITISH EMBASSY NOTES ON MEDICATION IN MURCIA AND VALENCIA REGIONS April 2020

We have had many enquiries about how to obtain medication during COVID19 restrictions.  If you are in a high-risk category and are not able to leave your home to get medication, you may find the following information – for residents and visitors – useful.   

 In general, home delivery of medication is available for those who fall into one or more of the following categories:  You are over 60 years old   You have an acute or chronic illness which is classified as high-risk for COVID19 infection e.g. diabetes, immunodeficiency, pulmonary conditions, cancer, cardiovascular conditions, pregnancy.  You can find out more about high-risk categories and recommendations here.  You have limited mobility

Most home delivery services are carried out by volunteers or charities on behalf of the pharmacy. Please only request this service if there is nobody else who can go to the pharmacy on your behalf.  

All regions operate different healthcare systems. Please look at the arrangements for your region (below) and if your region isn’t listed, we recommend you contact your nearest health centre for the latest information.

 MURCIA REGION

FOR RESIDENTS:

1. Call your nearest pharmacy (the person who needs the medication should call where possible).  2. Please note, if your local pharmacy does not offer home delivery, try the nearest alternative.  3. You must only request this service if there is nobody else that can go on your behalf. 4. The pharmacy will inform you how you can pay for your medication, how and when it will be delivered.

 FOR VISITORS:

1. To obtain prescription medicine in Murcia as a visitor, you must telephone your nearest health centre and you will be informed where the nearest health centre is/what steps you need to take.   If you are experiencing problems organising replacement medication and need medication urgently, please write to healthcare.spain@fco.gov.uk and put “PLEASE CONTACT ME – MEDICATION” in the subject line. 2. Once you have a prescription, you can follow the steps above to organise home delivery.

 VALENCIA REGION

You can have your medication delivered in Valencia if:  You are over 60 years old AND/OR  You have an acute or chronic illness which is classified as high-risk for COVID19 infection e.g. diabetes, immunodeficiency, pulmonary conditions, cancer, cardiovascular conditions, pregnancy.  You can find out more about high-risk categories and recommendations here.

 FOR RESIDENTS:

1. Once you have your prescription, call 900 36 22 36 or send an email to medicamentsadomicili@gva.es 2. You will be informed how the delivery system works and what steps you need to take.

FOR VISITORS:

1. If you are visiting Valencia, you will need to contact your nearest healthcare centre to organise your prescription.  Find your nearest centre here. If you are experiencing problems organising replacement medication and need medication urgently, please write to healthcare.spain@fco.gov.uk and put “PLEASE CONTACT ME – MEDICATION” in the subject line. 2. Once you have a prescription, you can follow the steps above to organise home delivery.

If you are in a high risk category or vulnerable and need assistance with organising your medication, please email healthcare.spain@fco.gov.uk and write “PLEASE CONTACT ME – MEDICATION” in the subject line.  A member of our team will contact you as soon as possible.

Please note that the above information is designed a guide for UK nationals and is intended to be the most up to date possible.  In the current situation, information can change quickly; for the latest information you must contact your regional health services

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